1 reviews | Active since Sept 2015
Elite Mobile's ************ and misleading information
My name is Raymond Molefe. Sometime last year, late November, I was called by a consultant from Elite Mobile offering me a cellphone contract from Vodacom. The lady told me that I will receive a smart phone and sim card of which I will be paying only R189 per month for 24months. I gladly agreed and received the phone with 2 sim cards on 10th December 2020. However in November when my salary was deposited already Elite Mobile & Vodacom deducted money from bank account even before I received the phone. My enquiries to both companies were fruitless and I had to go to the bank to reverse the debit orders. This month of January Vodacom deducted R985 from account for a contract I was told I will only pay R189. I called vodacom to enquire and was that I must take it up with Elite Mobile. I called Elite Mobile and was told someone will call me within a day. They also said the same thing when I enquired about the incident of last year, till today no one has called me from Elite Mobile. I am nothing thinking of approaching the Consumer Commission regarding this issue, or I cancel the debit order.
