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kathija B

1 reviews | Active since Dec 2016

03 May 2018, 13:45

ELITE MOBILE /VODACOM MISLEADING AND UNPROFESSIONAL SERVICE

consultant continously harrassed me regarding my upgrade. Requested a samsung tablet at 129 a month. 3 days later package arrived. On opening the parcel found it was a vodacom tab .Immediately contacted elite mobile and was told to go to a vodacom outlet and give it in. They refused at the Phoenix Branch. Contacted Elite again and was informed they will get the courier company to pick up. It is a month and it has not been picked up. further to that 199.00 has been debited from my account this month .03.05.2018- contacted elite and was spoken to by a very rude individual whO could not assist me. AND ONE CLAIM NOT TO CONNECTED WITH THE OTHER AND YET VODACOM LOGO APPEAR ON ALL ELITE PRODUCTS AND CONTRACTS.

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Replies (1)
Elite Mobile
Elite Mobile's reply03 May 2018, 14:04
Official

Good day,

Thank you for your inquiry, please can you send your inquiry to *** to assist you further.

Kind Regards, Elitemobile