NW
Noel W
1 reviews | Active since Nov 2015
17 Nov 2015, 10:46
Elite Mobile - Vodacom ******* deduction of money
Deductions of money listed as Hotspotterem, KIN TEL, RESB, Techtrace have been made from my account without my permission. I was phoned by agents from Elite Mobile incessantly. I did not agree to have value add services and that I will call them if I require these services. This relates to a VODACOM read advantage package.
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Elite Mobile's replyOfficial
17 Nov 2015, 10:55Hello Noelza,
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Elite Mobile's reply17 Nov 2015, 10:55
Official
Hello Noelza,
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team