1 reviews | Active since Sept 2011
Elite Mobile, Vodacom, ICASA & NCR in cahoots!
<p>OK!</p> <p>Let's try this again!</p> <p>In October 2014, I entered into a contract with Elite Mobile/Vodacom for a Vodacom Tablet with 1GB data/pm @ R89/pm.</p> <p>Bargain I thought, until I came across the following VASs being deducted from my account without my consent, authorisation or signature:</p> <p>1. Phonebox @ R34/pm</p> <p>2. Techtrace @ R41/pm</p> <p>3. 2 x SBox @ R43/pm</p> <p>4. 2 x Hotspotter @ R45/pm</p> <p>5. 2 x ResB @ R49/pm</p> <p>6. Somu @ R49/pm</p> <p>7. SOSSquad @ R59/pm</p> <p>8. SomuSim @ R60/pm</p> <p>A grand total of R517/pm and by my estimate R10340 since the contract initiation. (Apparently I have to tell them to cancel these VASs - go figure!)</p> <p>I've included Vodacom, ICASA & NCR for the following reasons:</p> <p>Vodacom: Elite Mobile is an accredited supplier of Vodacom products, and as such, should have vetted them!</p> <p>ICASA: Instead of putting stickers on "ICASA approved products", they should be monitoring the communications industry.</p> <p>NCR: There are hundreds, if not thousands of complaints against Elite Mobile, yet some how they are allowed to continually ******* the consumer!</p>
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team.
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team.
And we'll phone you back later in the day.......yadda, yadda, yadda.
And we'll phone you back later in the day.......yadda, yadda, yadda.
Good Morning,
Kindly be advised you were called on the 06/06/2016 but your number went to voice mail. We managed to get hold of you on the 07/06/2016 and advised that we are working on your enquiry.
We will definitely call you again today to provide feedback,
Kind Regards, Elite mobile
Good Morning,
Kindly be advised you were called on the 06/06/2016 but your number went to voice mail. We managed to get hold of you on the 07/06/2016 and advised that we are working on your enquiry.
We will definitely call you again today to provide feedback,
Kind Regards, Elite mobile
Good day,
Kindly be advised, that Valued Added Services as been cancelled.
The relevant refund as been processed, we sincerely apologise fro the inconveniences caused.
Kind Regards, Elite mobile
Good day,
Kindly be advised, that Valued Added Services as been cancelled.
The relevant refund as been processed, we sincerely apologise fro the inconveniences caused.
Kind Regards, Elite mobile
