JV
Juan V

1 reviews | Active since Jun 2018

29 Jun 2018, 20:13

Elite mobile vodacom hotspotters **** debt

OmG I am beyond shocked to c this, I just received smses from my bank that you guys took almost R300 off my account for some hotspotters **** l. You don't even have the decency to update me on my contract status after 21 days but you dare subscribe me to a load of ****. What **** are you running? Unsubscribe me from that **** please. I am going to have those debt orders reversed. Some one should take this to consumer court. Fix this or I will be the one to do that

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Replies (3)
Elite Mobile
Elite Mobile's reply29 Jun 2018, 20:35
Official

Good day,

Thank you for your inquiry, you will be contacted by an escalations agent.

Kind Regards, Elitemobile

JV
Juan V's update29 Jun 2018, 20:37
Reviewer Update
It's not an inquiry it's a complaint... You guys better get back to me asap.
Elite Mobile
Elite Mobile's reply02 Jul 2018, 15:00
Official

Good day,

Kindly be advised we have cancelled these value added services as per your request.

There will be no further debits off your account.

Please accept our humble apologies for the inconvenience caused.

Thank you for your patience and understanding.

Kind Regards, Elitemobile