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canty A

1 reviews | Active since Sept 2019

23 Aug 2024, 14:54

Elite Mobile Upgrading Vodacom customers. Unknowingly.

Elite mobile called me and they told me they from vodacom upgrades department. Since i work in Telecoms i am aware that they are a reseller of Vodacom Products. The do cold calling and give you a load of nonsense regarding value for money since you are a longstanding Vodacom Customer. They promise me free upgraded data and a mifi router for the exact amount as what i am paying currently. Factually they upgrade you as from the current date and nothing is for free. I actually suspect the extra data is for only three months and not 24 months. So don't let them advise you on the contrary.

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Replies (1)
Elite Mobile
Elite Mobile's reply23 Aug 2024, 15:14
Official
Hi Canty 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
Elite Mobile Team