SA
Safwat A
1 reviews | Active since Jun 2013
13 Aug 2021, 13:01
Elite mobile Upgraded my Vodacom contracts without my consent
A few of my lines was upgraded without my consent. I have been paying since November 2020 for lines that I'm not using. I am not able to contact Elite mobile to rectify this and recoup my money
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Elite Mobile's replyOfficial
16 Aug 2021, 12:50Good Day Dear Customer,
We apologize for any unpleasantness this may have caused you.
We will send your details to the Quality Department to have this investigated for you - they will listen to the sales call and provide feedback.
We will be in contact with you shortly.
Kind Regards,
Elite Mobile
We apologize for any unpleasantness this may have caused you.
We will send your details to the Quality Department to have this investigated for you - they will listen to the sales call and provide feedback.
We will be in contact with you shortly.
Kind Regards,
Elite Mobile
Elite Mobile's reply16 Aug 2021, 12:50
Official
Good Day Dear Customer,
We apologize for any unpleasantness this may have caused you.
We will send your details to the Quality Department to have this investigated for you - they will listen to the sales call and provide feedback.
We will be in contact with you shortly.
Kind Regards,
Elite Mobile
We apologize for any unpleasantness this may have caused you.
We will send your details to the Quality Department to have this investigated for you - they will listen to the sales call and provide feedback.
We will be in contact with you shortly.
Kind Regards,
Elite Mobile