Elite Mobile Unhappy Customer

In November 2018 I was contacted relating to a special offer regarding a cell phone. After much persuation i completed the documentation, but subsequently cancelled the application. Viewing my bank account, I am amazed to see 2 debit orders for services I did not agree to have been coming off my account since November 2018! My bank has reverse this months debit orders, and advised me that Elite Mobile must attend to Nov, Dec and Jan reversals. I called Elite Mobile who informed me that they are not able to do these reversals as I was send a confirmation sms on my cell phone which meant that I accepted these payments. This is totally unacceptable as never once did I agree to a contract of any nature!