LT
Lize T
1 reviews | Active since Sept 2018
20 Nov 2022, 16:44
Elite Mobile ****
On 15 November a service agent from Elite Mobile called me and presented me an migration offer on all 3 my vodacom cellphone contracts. As I am not using any sms, she offered me more airtime for between R10 to R15 on my contracts. But upon receiving the quotations I noticed that the qoures were significantly more, between R150 to R250 more on per contract. Offering deals with false information is ***** and tricking someone in taking a migration offer with no benefit to the customer is not ethical business practice.
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Replies (1)Elite Mobile's replyOfficial
21 Nov 2022, 08:16Good Day Lize, we are sorry to hear bout this and will escalate your query to our Customer Care Team to contact you and assist to a resolve.
Kind Regards,
Elite Mobile Team
Kind Regards,
Elite Mobile Team
Elite Mobile's reply21 Nov 2022, 08:16
Official
Good Day Lize, we are sorry to hear bout this and will escalate your query to our Customer Care Team to contact you and assist to a resolve.
Kind Regards,
Elite Mobile Team
Kind Regards,
Elite Mobile Team
