1 reviews | Active since Jun 2014
Elite mobile on behalf of Vodacom
I received a call from elite mobile and I was being offered a tablet. Was advised that it would be delivered within 7-10 working days it would only cost me R119 for 500MB, the agent told me that should I not be satisfied with the device after delivery there was a return policy of 10 days granted it were still in it's original packaging.
This deal sounded good and I accepted on because they were representing a very reputable company VODACOM. The service received there after was sh*t and I want to make VODACOM aware that these people are tarnishing your name. I have not received the devices 3 weeks later and have been **********ly debited without my consent an amount over R280. Was told that would only debited once I had received the device and activated the sim card, none of that has happened.
So I called elite and they told me that I had not received my device because the contract had been declined, why was I being debited then? Apparently it was for something called the "Hot Spotter" this allowed me to log onto free wifi... I know it makes no sense right...
Anyone who receives a call from elite mobile DO NOT GIVE THEM YOUR BANKING DETAILS AS THEY DE***** YOU. Had I not picked this up, I would have never received that devices and been debited every month for not reason. VODACOM cancel what ever agreement you have with these people because they de*****ed me in your name!!!
Good day,
Thank you for your inquiry, you will be contacted by an escalations agent shortly.
Kind Regards, Elitemobile
Good day,
Thank you for your inquiry, you will be contacted by an escalations agent shortly.
Kind Regards, Elitemobile
Good day,
Kindly be advised the Value Added services as been cancelled with immediate effect as per request.
Thank you for your patience and understanding.
Kind Regards, Elitemobile
Good day,
Kindly be advised the Value Added services as been cancelled with immediate effect as per request.
Thank you for your patience and understanding.
Kind Regards, Elitemobile
