Elite Mobile - ****mers and ****s

I laid a complaint against this company last week with the promise they would respond and I am yet to received the recording that I requested. They rep**** to my prior (direct complaint) 2 weeks ago saying that I have already used the airtime, however, that is what I was instructed to do and this was prior to me receiving the inflated invoice. Had I known that was the catch then I would never have bought the data that I was told to buy. They put me in an impossible situation as I was stranded with no data so I had no choice but to purchase data.