LK
Lourens K
1 reviews | Active since Feb 2015
25 Oct 2022, 10:19
Elite Mobile lying to customers
Elite Mobile calls you and conns you in thinking it is Vodacom calling, then they assure you of stock of the desired phone you are interested in and delivery will be made in 3 to 5 working days. Then right after the upgrade is completed you actually get a SMS from Vodacom informing you there is no stock available. I have now been waiting 2 weeks and can not even find out when Vodacom will receive stock at all of the device I selected when doing the upgrade. Then trying to cancel the upgrade I now have to wait 7 to 10 working days for this to be processed.
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Replies (1)Elite Mobile's replyOfficial
25 Oct 2022, 10:23Good Day Lourens, we are sorry to hear about this, we will escalate your query to our Customer Care Team to investigate and contact you.
Kind Regards,
Elite Mobile Team
Kind Regards,
Elite Mobile Team
Elite Mobile's reply25 Oct 2022, 10:23
Official
Good Day Lourens, we are sorry to hear about this, we will escalate your query to our Customer Care Team to investigate and contact you.
Kind Regards,
Elite Mobile Team
Kind Regards,
Elite Mobile Team
