LF
Lennon F

1 reviews | Active since Jul 2011

02 Aug 2021, 12:53

Elite Mobile just answer me

I was caught by there sales CONsultant into having an upgrade to my data contract with Vodacom, OK my error for falling for it. But now they called me again on 30th July 2021 to upgrade my cellphone contract and I was very adamant that I did not want an upgrade and eventually had to cut the CONsultant off. Then on Saturday I was debited with R149 and again on Sunday with R150 for an upgrade. I did not authorise another upgrade. I have tried contacting them but to no avail. Avoid dealing with this company like the plague. The first time they caught me with false promises like there is a once of fee of R150 to upgrade my data bundle with no further charges (No it cost R149 a month) and I cannot get out of that because I agreed albeit was a lie. Now to try their luck again. WOW

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Replies (1)
Elite Mobile
Elite Mobile's reply05 Aug 2021, 12:59
Official
Good Day Dear Customer, 

We apologize for any unpleasantness or inconvenience this has caused you - we have received your query and we aim to resolve it. 

We have sent through your details to our Customer Care Department and they will be in contact with you shortly!

Kind Regards, 
Elite Mobile