SS
Siyabonga S

1 reviews | Active since Feb 2013

20 Jan 2021, 08:21

Elite Mobile is a **** and Vodacom must stop letting them call clients

Biggest ******** in the world. They made an impression I was dealing directly with Vodacom. I spoke to an agent named DEVON and he assured me my contract renewal comes with a phone and bluetooth speaker. They only delivered the phone and promised in December they will collect it and re-deliver with the speaker. I've called 2 more times and still waiting. I requested to rather cancel the contract or speak to this Devon guy and the agent said they cant do that.

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Replies (2)
Elite Mobile
Elite Mobile's reply20 Jan 2021, 10:50
Official
Dear Customer,
 
Thank you for your feedback. Someone will be in contact shortly.
 
Best Regards,

Elite Mobile

SS
Siyabonga S's update19 Feb 2021, 12:18
Reviewer Update
Still no assistance received regarding this. I'm sitting with a phone which is supposed to be collected and cancelled so I can do a new upgrade. It's almost 2 months already.