AW
Abdul-Azeez White

1 reviews | Active since Oct 2024

21 Oct 2024, 11:11

Elite Mobile is a ****

Constantly calling me and offering upgrades on my contract.

I am told my contract ends in 2028. Who in their right mind would take out a contract for 4 years? On top of that, the consultant keeps referring to a phone that I haven’t used in over 7 years. Where are you getting your information from? And when asked these questions, they simply drop the call.

0
Replies (3)
Elite Mobile
Elite Mobile's reply21 Oct 2024, 11:23
Official
Hi Abdul-Azee

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
Elite Mobile Team

AW
Abdul-Azeez White's update24 Oct 2024, 12:43
Reviewer Update
Hi

Nobody has called since logging this complaint
Elite Mobile
Elite Mobile's reply24 Oct 2024, 12:53
Official
Hi Abdul-Azeez

Thank you for reaching out once again,

Kindly note that we have been unable to reach you however, a follow up will be sent requesting urgent contact.

Kind Regards
Elite Mobile Team