SS
Siyabonga S

1 reviews | Active since Feb 2013

05 Oct 2025, 09:52

Elite Mobile has made me decide to leave VODACOM

I have had enough with Vodacom and their Elite Mobile. I had asked them to remove my details from their data base so this time they called and said they are Vodacom. After choosing packages to pay cheaper on my contracts next thing I see I have new packages that will cost me close to R2000 more per month. They are absolutely dishonest and a disgrace to Vodacom. The only way I found out it was them is after calling Vodacom to fix the mistake they tell me I need to call Elite Mobile because the migration was done by them.

This is not the 1st time. The unwanted calls still continue so I am finally moving my business to MTN when these contracts lapse. I cannot be continuously treated like this by choice. Good Bye VODACOM nearly 20 years!!!

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Replies (1)
Elite Mobile
Elite Mobile's reply06 Oct 2025, 08:31
Official
Hi Siyabonga 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
Elite Mobile