RF
Robin F
1 reviews | Active since Jul 2021
15 Jan 2026, 16:29
Elite Mobile Harassment!
Their sale teams are harassing Vodacom users! End of last year I was getting 3 to 4 call a day from them. I called them and requested that they refrain from harassing me. They said they would. And this week they started again!!! Three to four calls a day! Just spoke to their costumer call centre and agent said she did not know why they were calling repeatedly as she does not work in the sales department. Just stop....... Will cancel my Vodacom service next if harassment continues....
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Replies (3)
Elite Mobile's replyOfficial
16 Jan 2026, 08:53Hi Robin
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Elite Mobile's reply16 Jan 2026, 08:53
Official
Hi Robin
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
RF
Robin F's updateReviewer Update
16 Jan 2026, 09:11So when I spoke to the Customer Care agent (Lindi) yesterday, she took my details and said would add name to "do not call" list. And at 8.44am this morning I get ANOTHER call for the sales department harassing me! Do I need to get a protection order to stop them harassing me??????
RF
Robin F's update16 Jan 2026, 09:11
Reviewer Update
So when I spoke to the Customer Care agent (Lindi) yesterday, she took my details and said would add name to "do not call" list. And at 8.44am this morning I get ANOTHER call for the sales department harassing me! Do I need to get a protection order to stop them harassing me??????
Elite Mobile's replyOfficial
20 Jan 2026, 09:43Hi Robin
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Elite Mobile's reply20 Jan 2026, 09:43
Official
Hi Robin
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile