1 reviews | Active since Apr 2012
Elite Mobile ********** Upgrade
I was surprised to find that without any notice whatsoever that my contracted was 'upgraded' by Elite Mobile. I never received a call from them, I never personally agreed to anything and I never even received an sms stating an upgrade has taken place. No documents were signed either.
I storm into Vodacom looking for answers and they simply tell that Elite Mobile did an upgrade OVER THE PHONE.
It was a no-phone upgrade and moved from a smart s to smart s+ they tell me
Now apparently I need to go to the police to declare an ******* upgrade?
Good day,
Thank you for your inquiry, you will be contacted by an escalations agent shortly.
Kind Regards, Elitemobile
Good day,
Thank you for your inquiry, you will be contacted by an escalations agent shortly.
Kind Regards, Elitemobile
Good day Johan
Please be advised that we have sent through for a reversal request for the upgrade done on *** as discussed with our Customer care department.
Please be advised that this will take approximately 72hrs to be actioned.
Regards
Good day Johan
Please be advised that we have sent through for a reversal request for the upgrade done on *** as discussed with our Customer care department.
Please be advised that this will take approximately 72hrs to be actioned.
Regards