JK
Jenny K
1 reviews | Active since Dec 2015
23 Nov 2023, 08:36
Elite mobile - debit order cancellation
I have been trying since 18 November2020 to cancel a value add debit order that has been deducted from my account even though i did not upgrade my contract it was cancelled. My bank reversed the charges for 6 months but since then it is still being deducted with an increase. Jenny Kruger
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Elite Mobile's replyOfficial
23 Nov 2023, 09:01Hi Jenny
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile Team
Elite Mobile's reply23 Nov 2023, 09:01
Official
Hi Jenny
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile Team