1 reviews | Active since Jan 2017
Elite Mobile Call Center - SPAM breaking the law (POPI Act).
Elite Mobile's call center operatives are still calling me after I have told them to remove me from their call list. I'm fed up with being harassed by their call center operators. This is an infringement of my rights as a consumer...have they not heard of POPI?! They must remove my name from my call list...if they call me again I will lodge a complaint against them.
Good Day
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Good Day
Thank you for your enquiry, an Escalation agent will contact you shortly.
Kind Regards
Elite Mobile Team
Good Day marcus-visser
Thank you for bringing this matter to our attention and providing us the opportunity to assist us further.
Kindly be advised we have removed your number from the data base as per your request.
We apologise for the inconvenience, and once again, thank you for being understanding.
We have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards,
Customer Care
Good Day marcus-visser
Thank you for bringing this matter to our attention and providing us the opportunity to assist us further.
Kindly be advised we have removed your number from the data base as per your request.
We apologise for the inconvenience, and once again, thank you for being understanding.
We have removed your number from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.
Kind Regards,
Customer Care