Elite mobile - bad customer service

<p>I took a contract with Elite mobile and agreed on a delivery date. A week later the order was still not delivered. I called the company and was told the order is with the courier company and will be delivered next day or latest the second day. Come the third day I call them again as the order is till not delivered. I am then told by a rude consultant that sorry that my order has been cancelled cause the courier (RAM) tried to contact me on the first day and couldnt get hold of me, and unfortunately there is nothing she can do about it. No one from the courier called me or left a message for that matter. For them to just cancel the order without contacting me first as their client is just disappointing!</p>