CS
CHARLOTTE S
1 reviews | Active since Jan 2025
27 Jan 2025, 11:29
ELITE MOBILE ARE ****MERS RUN!!!!!!!!!!!!!
IF YOU GET A CALL FROM ELITE MOBILE DROP THE CALL BEFORE THEY SELL YOU ANYTHING!!!!!!!
This people sold me a vodacom wifi rooter "unlimited", I gave them all my details and debit dates fine, 4 months later to the shock of my life my wifi rooter is out of data and I am owing vodacom for the rooter whilst elite mobile was debting on my account all the time.
I called in to find out, I was told about some value **** that appearantly I signed up for and all of a sudden I must call vodacom directly.
Worst of it all Vodacom denies to be working with these people.
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Replies (2)0
Replies (2)
Elite Mobile's replyOfficial
27 Jan 2025, 12:21Hi CHARLOTTE
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Elite Mobile's reply27 Jan 2025, 12:21
Official
Hi CHARLOTTE
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile
CS
CHARLOTTE S's updateReviewer Update
24 Feb 2025, 12:01This matter has not been resolved yet.
I am still getting calls from vodacom, telling me that I am still owing them from Oct 2024.
You said you credit vodacom and come fetch your wifi from Jan, its already Feb 2025 and nothing has been done.
I am still getting calls from vodacom, telling me that I am still owing them from Oct 2024.
You said you credit vodacom and come fetch your wifi from Jan, its already Feb 2025 and nothing has been done.
CS
CHARLOTTE S's update24 Feb 2025, 12:01
Reviewer Update
This matter has not been resolved yet.
I am still getting calls from vodacom, telling me that I am still owing them from Oct 2024.
You said you credit vodacom and come fetch your wifi from Jan, its already Feb 2025 and nothing has been done.
I am still getting calls from vodacom, telling me that I am still owing them from Oct 2024.
You said you credit vodacom and come fetch your wifi from Jan, its already Feb 2025 and nothing has been done.