ELITE MOBILE AND VODACOM ******** AND *****!!!!

I received a call from Elite Mobile about their specials on contract phones and I qualified for a Samsung Galaxy A11. I told an agent I'd think about it. On the 29th October we sealed the deal and I was to pay R189 at the end of every month. They delivered my phone on the 4th November which was accompanied by 2 Sim cards, I then immediately phoned Vodacom to querie the 2 sim cards and I was told the other sim card was for data and sms's and would have to pay R159 for it. I told them I didn't request it and would like them to fetch it. I was told they would have to fetch everything because it's a combo and I agreed and I asked them to cancel my contract. I was told to call again 7 days after phone has been fetched and cancel. Vodacom debited R170. 10 from my account on the 10th Nov and again debited R179. 10 on the very same day. Phone was fetched on 12th November and I phoned Vodacom again on the 19th November to do a cancelation on contract. I was assured they have canceled the it and they will send me an sms, which I did not receive. I then did a follow up on cancelation on the 26th Nov and I was assured that my contract has been canceled. Then on the 30th Nov, Elite mobile debited R159 from my account and later on Vodacom debited R368. 18. I am ****ed off because I have to keep reversing money and that will give me a bad name with my bank. Also, I don't understand why Vodacom keeps taking money from me when I have absolutely no relationship with them. This company is full of *******!!!

ELITE MOBILE AND VODACOM NEEDS TO FIX THIS AND LEAVE MY ACCOUNT THE HELL ALONE!!!!

REF: EM-***1-1 CELLPHONE: ***