TX
Thandekile X
1 reviews | Active since Jul 2020
25 Aug 2022, 05:26
Elite mobile
They called me on the 30 of May offering a contract laptop and some data which I didn't receive but was deducted on my account I then canceled the order again account was debited in July called them again I was then told about 21 days they had to deduct again but then the lady promised its been called. Today my account its been debited again with the same amount R179 for my home which I don't use since I have rain .
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Elite Mobile's replyOfficial
25 Aug 2022, 08:15Morning Thandekile,
We profusely apologize for the inconvenience or unpleasantness that we may have caused.
We do see on our system that you called through to cancel in June, we will remedy this.
You will be contacted by one of our friendly Customer Care consultants once the investigation has been completed.
Again, we are sorry.
Kind Regards,
Elite Mobile.
We profusely apologize for the inconvenience or unpleasantness that we may have caused.
We do see on our system that you called through to cancel in June, we will remedy this.
You will be contacted by one of our friendly Customer Care consultants once the investigation has been completed.
Again, we are sorry.
Kind Regards,
Elite Mobile.
Elite Mobile's reply25 Aug 2022, 08:15
Official
Morning Thandekile,
We profusely apologize for the inconvenience or unpleasantness that we may have caused.
We do see on our system that you called through to cancel in June, we will remedy this.
You will be contacted by one of our friendly Customer Care consultants once the investigation has been completed.
Again, we are sorry.
Kind Regards,
Elite Mobile.
We profusely apologize for the inconvenience or unpleasantness that we may have caused.
We do see on our system that you called through to cancel in June, we will remedy this.
You will be contacted by one of our friendly Customer Care consultants once the investigation has been completed.
Again, we are sorry.
Kind Regards,
Elite Mobile.