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Byron M

1 reviews | Active since Sept 2024

25 Sept 2024, 18:28

Elite Mobile

The phoned me about a month ago regarding my vodacom contract which was due for an upgrade i told them i dont want upgrade at this time,the told me its fine they are gonna send me a bluetooth speaker and a pocket router for which my contract will remain at a certain amount every month and i asked them would i still be able to upgrade at a later stage which they rep**** yes i can nothing is changing. To my surprise i wont be able to upgrade until 2026 and i was due for an upgrade this f*** year, now this company F***d me for the next 2 years and because of this i will wait until the contract is finished and cancel my phone contract and my fibre contract with Vodacom thanks you ASS***.

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Replies (1)
Elite Mobile
Elite Mobile's reply26 Sept 2024, 08:26
Official
Hi Byron 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
Elite Mobile Team