1 reviews | Active since Dec 2020
Elite Mobile
Phoned me today (2024/09/09) - told me my contract was expiring end of this month and I would be paying more from next month - I did know one of my Vodacom contracts was expiring but I wasn't sure of the date. I gave the go ahead to upgrade for R299 a month. Lo and behold, when they sent me the confirmation email, it was for 2 contracts at R379 a month each - definitely what I did not agree too. I immediately phone Vodacom customer care and asked them to reverse it - hopefully it is reversed. They other point to note is that the contract I agreed to upgrade only expires in December 2024 - Elite Mobile **** blatantly to me. They are just a bunch of ******* trying to rip of people - DON"T DO BUSINESS WITH THEM!!! Too bad I can't give a zero start rating - they don't even deserve a one star.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
Elite Mobile Team
