ZE
Zubair E

1 reviews | Active since Oct 2018

27 Feb 2023, 12:00

Elite Give Me my REFUND NOW!!!

Elite owe me money..promised to refund me amd yet still nothing. See communication below from one.of there agents Who assured me the refund will.be paid.

Good day Mr Ebrahim

Trust you are well

As per our telephone conversation yesterday i advised i will get back to you.

The refund request has been escalated to our finance department

Funds will reflect in to your bank account in the next 5 to 7 working days

As per your request i escalated this matter to the sales manager and i just received feedback today that the agent's sales have been audited and has been given a final written warning.

We sincerely apologize for the experience you had with one of our consultants and as Elite Mobile we do not wish for our clients to go through the same.

Have an awesome day

Sekai

And yet still.no refund

0
Replies (1)
Elite Mobile
Elite Mobile's reply27 Feb 2023, 12:02
Official
Good Day Zubair, 

Thank you for reaching out to us, we are sorry to hear about this and will ensure that your details are escalated to our Customer Care Team who will be in contact asap with regards to your refund. 

Kind Regards, 
OnAir TV Team