TM
Thembeka M

1 reviews | Active since Apr 2018

23 Aug 2019, 10:21

****ED

I'm so sad no I'm ****ed, I was call and offered a laptop I took it Done...got a confirmation Hello THEMBEKA, thank you for placing an order with the Elitemobile. Order confirmation Hello THEMBEKA, Thank you for placing an order with Elite Mobile. Your order reference number EM-***1-1 is currently being processed. More information on the products you have selected is listed below. Should you have any queries please do not hesitate to call one of our friendly agents on ***, or email us at ***

So I email them back to ask what size of Router I'm going to get they sent me an email:You can have a look at the size of the router on the relevant email address www.gsmarena.com You will receive 2GB of data, it is 1GB day and 1GB night data

so I told Taslynne. Labistour, after I viewed the router online.....told them I'm happy will be waiting for my order........Please be advised that your order went through a vetting process and Unfortuantely you did not qualify for the initial deal that you placed.

You qualified for the below deal.

HUAWEI Y5 LITE BLACK + 5GB DATA X 7 DAYS - (H) FREE on uChoose Flexi 125

May QUESTION IS IF I DIDNT EMAIL THEM WHO WAS GOING TO TELL ME I DONT QUALIFY........While I'm busy waiting for my ORDER,

THIS IS UNACCEPTABLE I needed a laptop now they offering something else ANGRY CLIENT

0
Replies (3)
Elite Mobile
Elite Mobile's reply23 Aug 2019, 10:34
Official
 Good Day Thank you for your enquiry, an Escalation agent will contact you shortly. Kind RegardsElite Mobile Team 
TM
Thembeka M's update26 Aug 2019, 08:53
Reviewer Update
Good Morning

till today I haven't received a call as you as it will happen..... instead I got an email

Hi Mkhatshwa, Thembeka
We are happy to inform you that your query(252997) has been closed. If there is still any outstanding issues please do not hesitate to contact us.
I don't know what happening what are you talking about.
Elite Mobile
Elite Mobile's reply27 Aug 2019, 09:09
Official
Good Day  Thembeka M 

We apologise for any inconvenience caused, 

Kindly be advised that as per our telephonic discussion, your query has been resolved. 

Kind Regards 
Elite Mobile Team