MH
Michael H

1 reviews | Active since Nov 2016

16 Nov 2016, 16:26

Don't respond to these reviews

<p>On hellopeter it states this company responds to complaints written here.</p> <p>Yes all they do is respond saying someone will call you, but DO NOT BOTHER taking the matter any further.</p> <p> </p> <p>Never had such bad service / response from any company in my life.</p> <p> </p> <p>Without biaise - these are the most useless individuals on the planet and my opinion is that this company is the same as well.</p> <p> </p> <p>PLEAAAAAAASE can someone contact me urgently ro RESOLVE my problem</p> <p>which I logged here yesterday.</p>

0
Replies (4)
Elite Mobile
Elite Mobile's reply16 Nov 2016, 16:32
Official

We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused.

An Escalation Agent will be in contact shortly.

Kind Regards

Elite Mobile Team

Elite Mobile
Elite Mobile's reply16 Nov 2016, 16:32
Official

Good day,

Thank you for your enquiry, we will investigate this matter for you and call you shortly,

Kind Regards, Elitemobile

MH
Michael H's update17 Nov 2016, 13:41
Reviewer Update

Finally received a call about my issue.

Marilyn was very courteous and ensured me my problems wil be resolved.

MH
Michael H's update08 Dec 2016, 14:03
Reviewer Update

This Marilyn needs to phone me again as the monthly deduction I pay to Vodacom is wrong and must be fixed ASAP.