Do they really live up to their slogan

<p>I have never been more dissapointed. Since I was contacted I have had little or no feedback or follow up from one Elite team staff memeber as to why I was promised my upgrade 3-5 workings from the date of upgrade which was 16 November 2016. I constantly have to follow-up as to the status of my upgrade and to be told everytime it is as a result of Vodacom and them dispatching of stock. To me that is NOT good enough. How can no one be on top of this problem and allow it to get so bad that I am wanting to cancel my current and go with another serice provider. I have spoken to the following people and all cannot or are not allowed to put me through to a floor manager: Veronica Potts, Leandra Naidoo, Marcel Steinbank and Titus. Veronica and Leandra we very offensive and rude when I asked to speak with their supervisor. How can I really be asking too much. After all without my contract I would not be paying your bills.</p> <p> </p> <p>I am ensuring that the people i know should steer clear from your comoany.</p> <p> </p> <p>Annoyed</p>