Dishonest upgrade contracts for Vodacom

<p>Elite Mobile phoned me and informed me that I am due for a contract and phone upgrade, which was true but I had not yet done anything about it. They proceeded to tell me what phone I qualify for - according to them I could only get a Samsung S7 at no charge. They then proceeded the give me a choice of contract upgrades and how much that would be. I waited for 6 weeks with no contact from them and no new phone, I then called Vodacom directly and was told I can upgrade to a Samsumg S* free of charge, I called Elite Mobile and told them I was very unhappy with the incorrect information and that I regard it as dishonest. They then after a big fight sent me an email to confirm that everything, including the contract upgrade would be cancelled. The Samsung S7 arrived, I called them again and told them to come and fetch it. A month later they did and I have the waybill. They once again confirmed that everything has been cancled. When I received my Vodacom account for end of May I had been billed for the upgrade phone as well as the contract upgrade AND a line rental of R441.09!!!!! I called Elite and the simply said there is nothing they can do. I now have logged a complaint with Vodacom regarding this. I am just wondering how many Vodacom clients are bein taken for a ride by Elite Mobile!!!! THIS IS DISHONEST AND DISGUSTING THAT IT IS SO EASY TO ***** FROM TRUSTING AND UNINFORMED CLIENTS AND IN MY OPINION REFLECTS VERY BADLY ON VODACOM THAT THEY DEAL WITH A COMPANY OF SUCH DISHONEST BUSINESS PRACTISES!!!!!!</p>