RM
Richmond M
1 reviews | Active since Mar 2021
05 May 2022, 15:42
Dishonest business conduct
The call center operator mislead me into a migration package that would increase my monthly installment after telling my it it remain unchanged. I'm so ****ed, to even think that I never wanted to do business with them in the 1st place
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Replies (1)
Elite Mobile's replyOfficial
09 May 2022, 08:25Hi Kelebone,
We profusely apologize for any confusion or unpleasantness we have caused.
Your query has been sent to the Quality department to audit the call recording between you and the sales consultant. Once complete, one of our Customer Care consultants will be in contact with you.
Kind Regards,
Elite Mobile.
We profusely apologize for any confusion or unpleasantness we have caused.
Your query has been sent to the Quality department to audit the call recording between you and the sales consultant. Once complete, one of our Customer Care consultants will be in contact with you.
Kind Regards,
Elite Mobile.
Elite Mobile's reply09 May 2022, 08:25
Official
Hi Kelebone,
We profusely apologize for any confusion or unpleasantness we have caused.
Your query has been sent to the Quality department to audit the call recording between you and the sales consultant. Once complete, one of our Customer Care consultants will be in contact with you.
Kind Regards,
Elite Mobile.
We profusely apologize for any confusion or unpleasantness we have caused.
Your query has been sent to the Quality department to audit the call recording between you and the sales consultant. Once complete, one of our Customer Care consultants will be in contact with you.
Kind Regards,
Elite Mobile.