Dishonest and misleading

<p>I was offered what sounded like a good deal on my Vodacom contract upgrade. A new handset and contract renewal fro R179 a month. When I received the info via email, there were a whole lot of extras now amounting to R367. I decided to phone them and cancel, within my rights as it's well within the 5 day cooling off period that I am entitled to but the call centre agent just kept saying she couldn't hear me and my line was bad which was not thecase at all.</p>