1 reviews | Active since Aug 2017
DID NOT CANCEL VALUE ADDED SERVICES EVEN AFTER POSTING ON HELLO PETER
After management reassuring me that my value added services that i said NO to on the phone call have been cancelled after they *******ly added it to my account, they have now deducted R45 from my account today for Hotspotter (ONE OF THEIR VALUE ADDED PRODUCTS!!!!) If management cant even provide they required service, i am taking this to the ombudsman!!!
Good Morning,
Thank you for your inquiry, you will be contacted by an escalations agent.
Kind Regards, Elitemobile
Good Morning,
Thank you for your inquiry, you will be contacted by an escalations agent.
Kind Regards, Elitemobile
Good day,
Kindly be advised we have processed the relevant refund. We confirmed the service is cancelled and there will be no further debits from your account.
We do apologise for the inconveniences caused. Thank you for your patience and understanding.
Kind Regards, Elite mobile
Good day,
Kindly be advised we have processed the relevant refund. We confirmed the service is cancelled and there will be no further debits from your account.
We do apologise for the inconveniences caused. Thank you for your patience and understanding.
Kind Regards, Elite mobile