Defective goods, lies

Elite mobile called me in June of 2018 to offer me a laptop and modem. I took the contract based on the fact that it was only R 249 a month; about a week after signing up I received my laptop and modem. Charged the laptop or at least I thought it was charging only to find that the damn thing doesn't charge at all nor does it switch on. I called elite mobile to notify them and they told me to take the non-functional laptop to my closest Voda care store as they are not able to swap it for another one. I then told them that seeing as though I'm still within my 14 day cool-off period to come fetch the laptop and to cancel my contract. I'm still waiting for RAM couriers to come fetch the laptop and now Vodacom is threatening legal action for something I'm not even using and cancelled on my side, which Elite mobile clearly didn't implement. They were so quick to deliver the faulty laptop but it can't be collected or swapped for a functional one