WV
William V
1 reviews | Active since Apr 2021
26 Apr 2021, 08:49
Dedust money for no Service renderred
Good Day
I have not Upgraded with Elite Mobile and this is the second Month they Deduct money from my bank Account. I have not signed any paperwork with regards to Upgrade of a Cell Phone. This is very ********* to just deduct money for no Service rendered. ********s!!!
Regards, William
Helpful (0)
Replies (2)0
Replies (2)
Elite Mobile's replyOfficial
26 Apr 2021, 11:24Good day dear customer,
We acknowledge receipt of your post and have escalated your query to the service dept.
Somebody will contact you shortly,
Kind regards,
Elite Mobile
We acknowledge receipt of your post and have escalated your query to the service dept.
Somebody will contact you shortly,
Kind regards,
Elite Mobile
Elite Mobile's reply26 Apr 2021, 11:24
Official
Good day dear customer,
We acknowledge receipt of your post and have escalated your query to the service dept.
Somebody will contact you shortly,
Kind regards,
Elite Mobile
We acknowledge receipt of your post and have escalated your query to the service dept.
Somebody will contact you shortly,
Kind regards,
Elite Mobile
Elite Mobile's replyOfficial
29 Apr 2021, 14:04Good day dear customer,
Our agent has tried to contact you to provide feedback on your cell number and we have also sent an email.
We do sincerely apologize for the inconvenience and the services will be cancelled.
We have checked if a refund is due and have found that the debits were unsuccessful on each occasion.
Should you have further queries please feel free to email us: *** or call on ***and we will assist you.
Kind regards,
Elite Mobile
Our agent has tried to contact you to provide feedback on your cell number and we have also sent an email.
We do sincerely apologize for the inconvenience and the services will be cancelled.
We have checked if a refund is due and have found that the debits were unsuccessful on each occasion.
Should you have further queries please feel free to email us: *** or call on ***and we will assist you.
Kind regards,
Elite Mobile
Elite Mobile's reply29 Apr 2021, 14:04
Official
Good day dear customer,
Our agent has tried to contact you to provide feedback on your cell number and we have also sent an email.
We do sincerely apologize for the inconvenience and the services will be cancelled.
We have checked if a refund is due and have found that the debits were unsuccessful on each occasion.
Should you have further queries please feel free to email us: *** or call on ***and we will assist you.
Kind regards,
Elite Mobile
Our agent has tried to contact you to provide feedback on your cell number and we have also sent an email.
We do sincerely apologize for the inconvenience and the services will be cancelled.
We have checked if a refund is due and have found that the debits were unsuccessful on each occasion.
Should you have further queries please feel free to email us: *** or call on ***and we will assist you.
Kind regards,
Elite Mobile