Deduct money of my bank account *****elant

I upgraded and explained to the sales consultant that I want exactly the same package as what I have at the moment. She mentioned a lot of extra stuff, but I made it clear that I do not want to pay anything more, as what I have at the moment. She assured me twice that there will be no extra costs. End of January ELITE MOBILE deducted more than R 600 extra from my bank account for services like rescue, techno,mag zone, hotspot, sos squad etc. for which I did not asked. I made it clear to the sales consultant. How ******* and then they are dealing on behalf of VODACOM. <br> I phoned them and was told they will send me a sms with the numbers where I must cancel the subscriptions. Why cancelled if I have never signed up for it?