CN
Cornette N

1 reviews | Active since Jul 2013

02 Feb 2015, 15:04

Deduct money of account

They phone me in January 2015 telling about a tablet deal She said only R99 per month vodacom then want statements and i thought i never apply for this and don't want it anyway where they got the number to phone me i don't know I then just leave it but on 30 January 2015 they deduct R49-00 and R49-00 and R39-00 off my account i never received anything and don't want anything. Know they are rude and don't want to give my money back which she lie about cause if the tablet like i ask her how many time is only R99 how can they deduct this amount off my account for nothing.

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Replies (2)
Elite Mobile
Elite Mobile's reply02 Feb 2015, 16:17
Official
Hello cornetten@,

Thank you for your inquiry, you will be contacted shortly.

Kind regards
The Elitemobile Team
Elite Mobile
Elite Mobile's reply09 Jun 2016, 09:19
Official

Good day,

With regards to the Hello Peter complaint logged on the 02/02/2015.

All the Value Added Services were cancelled and the relevant refund was processed,

Please feel free to call *** or e-mail *** should you require further assistance.

Kind Regards, Elitemobile