IC
Ivan C

1 reviews | Active since Nov 2015

04 Nov 2015, 08:43

Debit order

I have had several calls from Elite Mobile to to take on a contract for tablet. Although I said yes to a specific deal i was later notified that i did not qualify due to my bad credit record. After that I did not concern myself over it. Then On the 4th of November 2015 i see a debit order for of R39 for a Hotspotterem (what the hell is that) and An amount of R49 for Resb em (another ???) . If I have purchase any thing or ok this contract ., where is my product?? Please high light this concerning Elite Mobiles. This company is doing something in an underhanded way. I have call my bank to stop payment and I will now apply for the debit order to be cancelled.

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Replies (1)
Elite Mobile
Elite Mobile's reply04 Nov 2015, 09:01
Official
Hello ivanpc,

Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.

Kind Regards
Elite Mobile Team

Best regards,