1 reviews | Active since Sept 2016

09 Sept 2016, 13:19

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<p>The idiots phoned me to upgrade my contact . I was under the impression it was say Vodacom .</p> <p>Now all the all the sudden I get debited for other *** .</p> <p>I Asked them to cancel the product and now they would not refund or send me the Voice recording to confirm that I said yes would like the product .</p> <p>Some person of Elite mobile phone me now and said he listed to the voice recording and ( self consciously mite have said OK as the call was ended.</p> <p>Sorry for all the people that work at that place but I hope Elite mobile does not last as you are daylight ******s and there is a special place for fug's like you in hell </p> <p> </p> <p> </p>

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Replies (2)
Elite Mobile
Elite Mobile's reply09 Sept 2016, 13:25
Official

Good Day Quinten

Thank you for your enquiry. An escalation agent will be in contact with you shortly.

Kind Regards

Elite Mobile

Best regards,

Elite Mobile
Elite Mobile's reply16 Sept 2016, 11:31
Official

Good day,

Kindly be advised, as per your telephonic conversation, the Value Added Services was cancelled with immediate effect.

As per the investigation, you did agreed to the services therefore will not be refunded,

We do apologise for any inconvenience, you may have experienced.

Kind Regards, Elitemobile

Best regards,