DALE AT ELITE MOBILE CUSTOMER SERVICE IS RUDE!!!!

I am very frustrated with the after sale service I have received at Elite Mobile.

The wrong delivery address was given to RAM couriers and RAM advised that I would have to contact vodacom as they cannot change the delivery address on their system. The delivery was immediately stopped and my assumption is it shouldnt take that long for the new instruction to be given.

I called Elite Moble at 9am this morning and the lady advised that they would contact RAM to change the address. 3 hours later I call and DALE got very irritated with me for following up on how long it will take to get the instruction to RAM. He went on to say 7-10 working days.

I did not appreciate him getting irritated with me, I did not appreciate the unhelpful and dismissive tone he used with me and I would like to understand what the status of my order is without CUSTOMER SERVICE sounding annoyed to do their work.