1 reviews | Active since Oct 2016
<p>When the sales lady called me I told her just to up grate 2 of my accounts, she tried to cell me a tablet told her no I do have she wanted to updrate mt cell no ********** 515, (my recorded cnversation can be played back as I requested the lady that called mad told me that I have agreed to this why don't they play back my recording. The sales consultant even told me she will tell the courier to colect the free tablet and my contact will only be effective from the 1 September. The tablet was collected before the end of August a nd now Vodacom is charging me for contract that I never upgrated R20 every month. No one came back to me to advise whe th R20 was about. Never ever do business with Elite mobile they even debit my cheque account with R52 last month and I don't even know for what that was.</p>
Good day,
Thank you for your enquiry, you will be contacted by an escalations agent shortly.
Kind Regards, Elitemobile
Best regards,
Good day,
Thank you for your enquiry, you will be contacted by an escalations agent shortly.
Kind Regards, Elitemobile
Best regards,
Good Day Vanessa
As per our telephonic conversation, we have advised you on how the Upgrade process works. Thank you for your understanding regarding this matter.
We do apologise for all inconvenience caused. Should you have any further enquiries, kindly contact us on ***or ***.
We trust you will find all in order.
Kind Regards
Elite Mobile Team
Best regards,
Good Day Vanessa
As per our telephonic conversation, we have advised you on how the Upgrade process works. Thank you for your understanding regarding this matter.
We do apologise for all inconvenience caused. Should you have any further enquiries, kindly contact us on ***or ***.
We trust you will find all in order.
Kind Regards
Elite Mobile Team
Best regards,
Big thank you to Lutchmi Arphary, for sorting out my frastration. I couuld only reply today this is not a very user friendly site.
Big thank you to Lutchmi Arphary, for sorting out my frastration. I couuld only reply today this is not a very user friendly site.
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