PH
Priya H
1 reviews | Active since Aug 2015
25 Aug 2015, 12:31
consutant absolutely rude!!
I received a call from a Vodacom Elite Mobile consultant on 25 August 2015 at 12h00 p.m.The consutant was rude and put the phone down on me, if this is the type of people employed, then im sorry, i will not come back to Vodacom as a contract customer. Please address bad behaviour of your consultants.. track the calls on as per date and time received and mentioned above. as iwill also soread the word on not purchasing from this company. i indicated from the beggining that i am not interested in any sales related conversation and the consutant is persistent, they need to HEAR the customer.
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Replies (1)Elite Mobile's replyOfficial
25 Aug 2015, 13:00Hello Priyosrk,
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Elite Mobile's reply25 Aug 2015, 13:00
Official
Hello Priyosrk,
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
Thank you for your enquiry.
We acknowledge your frustration and sincerely apologize for the inconvenience. An Escalation Agent will be in contact soon.
Kind Regards
Elite Mobile Team
