DR
Donovan R
1 reviews | Active since Jun 2016
10 Mar 2017, 10:53
Con
<p>Spent 20 minutes discussing the options - 2 days later been told its declined - 1 month later they still debit my account for services!!!</p>
Helpful (0)
Replies (3)0
Replies (3)
Elite Mobile's replyOfficial
10 Mar 2017, 11:12Good day,
Kindly be advised, you will be contacted by an escalations agent shortly.
Kind Regards, Elite mobile
Best regards,
Elite Mobile's reply10 Mar 2017, 11:12
Official
Good day,
Kindly be advised, you will be contacted by an escalations agent shortly.
Kind Regards, Elite mobile
Best regards,
DR
Donovan R's updateReviewer Update
10 Mar 2017, 12:11Customer Care called me back and apologised and explained. Top Notch.
DR
Donovan R's update10 Mar 2017, 12:11
Reviewer Update
Customer Care called me back and apologised and explained. Top Notch.
Elite Mobile's replyOfficial
10 Mar 2017, 12:25Hi Donovan
Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.
As per our telephonic discussion the hotspotter subscription was cancelled with them directly.
We apologise for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.
Best regards,
Elite Mobile's reply10 Mar 2017, 12:25
Official
Hi Donovan
Thank you for bringing this matter to our attention and allowing us the opportunity to address the issue.
As per our telephonic discussion the hotspotter subscription was cancelled with them directly.
We apologise for the inconvenience, and once again, thank you for your understanding.
Thank you
Elite Mobile.
Best regards,