AT
Alex T

1 reviews | Active since Jul 2018

07 Nov 2018, 14:30

Cold Call

Cold calls, and from a private number.

0
Replies (2)
Elite Mobile
Elite Mobile's reply07 Nov 2018, 15:58
Official
 Good day,

Thank you for your inquiry, you will be contacted by an escalations agent.

Kind Regards, 

Elitemobile 
Elite Mobile
Elite Mobile's reply14 Nov 2018, 11:03
Official
 Good Day Alex Tiley

Thank you for bringing this matter to our attention and providing us the opportunity to assist us further.

Kindly be advised we have removed your numbers from the data base as per your request. We apologise for the inconvenience, and once again, thank you for being understanding.

As per our telephonic conversation, we have removed your numbers from our system and have requested assistance from IT with regards to having your details removed from our data base, please also be advised that as proud members of the DMASA (Direct Marketing Association of South Africa) we assure you that we are compliant and take customers very seriously that do not wish to be contacted. We urge you to please consider following this easy procedure to prevent any direct marketing telephonically, SMS OPTOUT followed by your ID number (this is crucial) to 39118. You can also visit the website www.nationaloptout.co.za. We will suggest if you have more than 1 mobile number that you register all your numbers on the Do Not Call list.

We do apologise for any inconveniences caused.

Kind Regards,
Customer Care
Kubeshini Reddy Elitemobile Campaign Manager