Clients Mean nothing

<p>Good Day,</p> <p>I am not sure why I am even bothering to do this as last time I wrote on Hellopeter a gentleman by the name of Merlin Oaks contacted me and he assured me since I was not happy with the fact that after almost 1 month my phone I upgraded to was not in stock (apparently country wide). My question is why promo the phone when there is such a shortage. I expressed that I wanted to look at replacement options which were just as good or better and if there was nothing I will be cancelling my upgrade. As for the other upgrade. I have not opened the box, the tablet is still in its original packaging including the "sim" card sent with the tablet. You can collect everything and I would rather cancel my Vodacom Phones and move to another service provider.</p> <p> </p> <p>I must say that this kind of service I have received is due to the fact the management sit in the glass tower and give the general call centre no authority to make a decision or even allow me to speak to someone in mangement to get this problem sorted out.</p> <p> </p> <p>I think maybe taking this to the papers is the only way Elite will respond.</p> <p> </p> <p>Sadden by lack of general customer care</p>