1 reviews | Active since Mar 2012
Cheeky and rude call centre lady
I had a very cheeky call centre lady phone me at 5 this afternoon and as I was driving I asked her to please keep it brief or phone me back some other time. She then asked if I could not use my hands kit to which I truthfully rep**** that I do not have one (why I should explain myself I do not know). I then said that I was a pay-as-you-go user (I KNOW THAT she says) and then said that I am not interested in a contract to which she replies: Who said I want to offer you a contract? I asked her to please get to it or we have to cut the call short to which she then rep**** that she wanted to offer me a tablet and R99 monthly - which I can only assume - CONTRACT. I started by saying that I did not want to waste her time after which the person phoning MY CELLPHONE put down the phone in my ear. I am not sure which part of call centre training allows for this, but I was furious. It certainly motivates me to tell everyone I know to avoid Vodacom and Elite Mobile at all costs.
Thank you for your enquiry. An escalation agent will contact you tomorrow.
Kind Regards Elitemobile Team
Thank you for your enquiry. An escalation agent will contact you tomorrow.
Kind Regards Elitemobile Team
