1 reviews | Active since May 2013
Cellphone number deactivated and no explanation
Hi,<br> My sim card stopped working on Friday afternoon and still has not been fixed to date. I initially thought that this was a Vodacom issue, but this was not the case. Elite Mobile has deactivated my sim card and I am not given any explanations. I have called their call center twice, but no one is coming back to me with any feedback, let a lone fix the problem.<br> I would like my number reactivated or my contract cancelled at no fee. I have been hugely inconvenienced as I use this line for work!!!<br> To top this off, I called Elite Mobile last month to cancel my BIS subscription as I DO NOT USE a BlackBerry anymore. The agent agreed to do this, but this money was debited from my account again. I would like this cancelled and my money back!!!
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
Thank you for your enquiry. An escalation agent will phone you shortly.
Kind Regards Elitemobile Team
