DP
Dewald P

1 reviews | Active since Feb 2014

20 May 2016, 08:28

Cancelling orders

<p>Elite Mobile contacted me, trying to sell me a new contract. I accepted, twice, and both times they cancelled the contract without any reasons given. I've tried contacting them via email and on their website, but do not get any responce. This is pathetic customer service.</p>

0
Replies (2)
Elite Mobile
Elite Mobile's reply20 May 2016, 08:30
Official

Good day,

Thank you for your enquiry, kindly be advised an escalations agent will contact you shortly,

Kind Regards,

Best regards,

DP
Dewald P's update20 May 2016, 09:06
Reviewer Update
Hi. Thanks for the quick response. I'm currently in a meeting and have received 2 calls from Elite Mobile, but I'm unable to take the calls at the moment. Please have them phone me at about 14:00.