NN
Noxolo N

1 reviews | Active since Mar 2015

30 Aug 2016, 10:21

Cancelled Insurance

<p>i made 2calls calls already in July regarding a cancellation of an insurance that i never received the papers for. Yes i did agree to have the insurance but i never received any documents to sign, but apparently 3 deductions have went off already. who authorized the payments? were there any documents received confirming that i have authorized it? what will happen if i loose my tablet now? will i be able to claim? nevertheless, when i made those calls i asked them to ****** cancel the ******* and those 2 *********** agents confirmed to me that its cancelled now to my surprise another debit went off on the 25/08/16. Elite Mobile is just not an option if you considering it please think long and hard mxm. i want that nonsense cancelled with immidiate effect</p>

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Replies (1)
Elite Mobile
Elite Mobile's reply30 Aug 2016, 10:22
Official

We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused.

An Escalation Agent will be in contact shortly.

Kind Regards

Elite Mobile Team